1. Introduction

At Dongguan Zhongneng Machinery Manufacturing Co., Ltd. (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other details you voluntarily provide when filling out contact forms, requesting quotes, or subscribing to newsletters.

• Business Information: Company details, product inquiries, order-related information.

• Technical Information: IP address, browser type, device type, operating system, and browsing behavior on our website.

• Cookies: Small files stored on your device to improve website functionality and user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries, requests, and quotations.

• To process business communications and transactions.

• To improve our website, products, and services.

• To send you updates, newsletters, and promotional materials (with your consent).

• To comply with applicable legal and regulatory requirements.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following cases:

• With trusted service providers who support our website or business operations (e.g., hosting, email service).

• If required by law, regulation, or government authority.

• To protect our legal rights, safety, and property.

5. Data Security

• We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

• While we take reasonable precautions, please note that no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience, analyze website traffic, and personalize content.

• You may disable cookies in your browser settings, but some website features may not function properly.

7. Data Retention

• We retain your personal information only as long as necessary for business purposes or legal compliance.

• Once data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access, update, or correct your personal data.

• Request deletion of your information.

• Withdraw your consent to marketing communications.

• Restrict or object to certain processing activities.

To exercise these rights, please contact us (see Section 10).

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.